or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Main Results. LG award-winning appliances help create an efficient, beautiful and functional home! It is an LG compressor that is failing. Looks like while they acknowledge the issue, if you're over 5 years you're on the hook for the labor (the most expensive part of the problem). Is your model # LFXS28566S discontinued? In April 2019, the condenser went out. LG lost my paperwork twice, would not return phone calls or emails. They called today to tell us that we are too far away and LG should have sent them something. Three days after the HH Gregg ( now defunct) extended warranty expired. The LG Refrigerator Situation. The repair cost is very expensive (my case the local guys says $800). We bought a house in Oct 2018 that came with a brand new fridge. Hoping to make a purchase today! Thanks. It's very frustrating for a house with kids. All Rights Reserved 2020. In order to get the best possible experience from our website, please follow below instructions. $48.99 $ 48. wish I had known this before I bought from LG. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! Contacting LG Electronics - by phone or otherwise While 800-243-0000 is LG Electronics's best toll-free number, there are 5 total ways to get in touch with them. 62% View Statistics. Check the originalilty of your LG device. You can call Lg Electronics at (800) 243-3026 toll free number, write an email, fill out a contact form on their website www.lg.com, or write a letter to LG Electronics, P.O. You want to know what is the exact model of your LG device, what is the software on your device or is it an original LG product? Call LG Customer service and support from your phone to talk to our consumer and business product experts. It includes: Mobile: To help you stay connected your way, our mobile devices feature powerful smartphones, slim tablets and stylish smartwatches that fit seamlessly into your life. The LG warranty clearly states, based on the January 2018 warranty update, that the compressor part and labor are covered for 5 years and compressor part is covered for 10 years. I have a service call in already, but am just now finding out about labor being covered (I was told on the phone I would be charged for labor, as well as $125 for diagnosis). I'm a little ticked off right now since I'm stuck with spoiling groceries and I had to cancel our New Year's Eve Party. If the original factory warranty on your eligible LG Home Appliance, LG Home Entertainment product, or LG Mobile Device is set to expire between April 1 and June 30, 2020, LG Support is here to help. Sign In with Twitter Our customer service experts are here to help. 64. It is also necessary to show proof of purchase in order to prove that the product is still under warranty. This payment is in lieu of payment for unsuccessful repairs and/or delayed repairs. Our LG fridge failed after 12 months, took 2 weeks to fix, lost all contents. If you want to get involved, click one of these buttons! Now with the 1 year warranty coming to an end I'm wondering what the benefit of LG Premium Care would be. My refrigerator is not getting cold. The linear compressor was replaced in 9/2019. At the time, the repairman said he noticed little Freon and feared it could be a leak inside the coils. The LG Electronics “Product Registration” Sweepstakes is open to legal residents of the 50 United States and D.C., age 18 or older at the time of entry. Because we purchased the appliances from Costco, I was able to get help from the Costco concierge service. How many different issues have there been? Wow!!! New compressor, condenser, evaporator, dryer and access valve insatlled in 48 hours. LG Service Plans for home appliances. Fridge is now WARMER than before repair, 50 degrees, freezer is 32. FRONT LOADING; TOP LOADING. This LG warranty checker will also tell you if your LG is blacklisted. My food is outside on my deck for 5 days now. I called LG service number and the rep arranged local technician. I used to brag about how good my fridge is and now to hear the LG used defective compressor. 2413 LG Refrigerators Consumer Reviews and Complaints. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. 0. What about all of us that have Kenmore Elites that are operating with LG compressors, ( or should I say are not operating). 'Cause I am not laughing at all! Box 150-721, LG Twin Towers 20 Yoido-dong, Youngdungpo-gu, Seoul, Seoul, Republic Of Korea. So frustrating how difficult it is to get repair scheduled, and how long it takes to get the repair process completed. Opened the fridge and freezer and there was no cooling. Appliances, Mobile Phones, Monitors, Data Storage, Window/Wall/Portable A/C. The model shows that is was manufactured in 8/2016... That is great that they are covering the LG fridge compressor failures. h. We may collect your first and last name and mobile phone number if you consent to receive SMS/MMS messages from or on behalf of us at your mobile number. We would prefer not to take part in that if LG can offer some relief. Does anyone know of any attorneys in the Denver area that can help with suing LG?? Reported that the refrigerator was not cooling Sept. 24, 2020 had to wait for a "technician" from National Platinum Service to show up on Sept. 29th. Keep your major appliances protected by purchasing an extended warranty or protection plan today. Is the service rep correct for one time warranty cover for labor? They are easy to work with if you are a little patient. Find commercial appliances and electronics from LG for your business and help make life good. See plan Terms and Conditions for complete details, including obligors, limitations and exclusions. Protect your device. Original review: Oct. 6, 2018.We bought a nice LG refrigerator 26 months ago and the linear compressor went out, luckily fixed under extended warranty. Submit a Complaint. The entire appliance has stopped cooling. I know there is a class action suit in California. g. We may collect your first and last name and phone number if you consent to receive autodialed and/or pre-recorded telemarketing messages from or on behalf of us at your mobile number. We bought our french door LG fridge in 2015. When I call, I cannot speak with a human. Computer Products: Life happens in an analog environment -- and on a digital plane. Looks like I might be purchasing a new Whirlpool fridge if the cost to fix the fridge is too much. Purchased a LG fridge (model: LFXS29766S) in July of 2016. Turned out to be melted ice from the ice maker. LG used to be a reliable home appliance brand. My LG refrigerator / freezer stopped working 3 weeks ago. We are glad to know that LG is offering 5 years warranty coverage for parts and labor, and submitted a service request via the link provided; however, we haven't heard since then. Customer satisfaction rating. I need to get the ball rolling and would like to get someone out to get an initial look at least, I don't have a refrigerator and a family of 4. If you do not have Facebook account and would like to speak with an LG Support Representative regarding your claim, you can call us at 1-800-243-0000, between 7am-Midnight CST What is the process of LG to determine the compressor is the issue? My refrigerator was purchased in April 2015, therefore, both the parts and the labor are covered. These models also come with a seven-year limited parts warranty that covers the sealed system parts, such as the condenser, evaporator and compressor. Compressor; accessories; BIO … jamaloflg, No one has called me to schedule a repair after I filled out the request 5 days ago. Woke up Tuesday morning to find my ice bucket is all water. From one of the most innovative collections of stylish refrigerators, to high-performing ranges, ovens, dishwashers and more—LG appliances have the heart of the home covered. Smart TV LivePlus Support 08/19/2013. All Lg Service Centers. I was about to buy a $5500 LG kitchen package from Costco. Featuring brilliant pictures, lifelike colors and sound that envelop you from the very first note, our collection will transform your living room into a stunning home theater. Will LG now pay for compressor labor on my Kenmore Elite refrigerator? We're ready to help. Stopped cooling in Feb 2019, called authorized service center in Chicagoland and LG tech replaced compressor that month. I am very disappointed. Hi! Now that LG offers a 5 year parts and labor warranty on refrigerators, what is the benefit of purchasing a 3 year LG Premium Care Plan? You can call Lg Electronics at (800) 243-3026 toll free number, write an email, fill out a contact form on their website www.lg.com, or write a letter to LG Electronics, P.O. Select the Category. (10 year warranty) must come from LG and there is a 4 month backorder and they wouldn't want to . Can the repairman just use the parts from the mini fridge and get this $3000 piece of junk running for once? I called the phone number today and the first rep didn't seem to know anything about it. Any help is appreciated, yes, Life Is NOT good with LG fridge, Bought an LFX28968ST in Mar 2013. About that same time we found the new warranty information that labor should also have been included. We bought LG lower freezer model LFX28968ST from Lowe's in Nov. 2014. just around the Christman time 2019 it stopped cooling. I purchased a fridge after I bought my house 3 years ago in January. Lg Appliances Customer Service . Original review: Oct. 6, 2018.We bought a nice LG refrigerator 26 months ago and the linear compressor went out, luckily fixed under extended warranty. I have an LG 30cuft LFXS30726S French door refrigerator that I bought in 5/2017. Our LG French door refrigerator stopped cooling over 7 weeks ago and, ongoing. All Rights Reserved, Monday to Friday Excluding Public Holidays, 8:00 am to 6:00 pm CT, Monday to Friday Excluding Public Holidays 8:00 am to 5:00 pm EST, Monday to Friday Excluding Public Holidays, 8:00 am to 7:00 pm CST, Monday to Friday Excluding Public Holidays, 8:00 am to 6:00 pm CST, Monday to Saturday 8:00 am to 6:00 pm CST, Privacy Portal - Do Not Sell My Personal Information. 239. Or free labor for 5 years is correct? What makes you a person that really needs LG customer service to step up and help you out even though the Refrigerator is out of the stated warranty period? Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. For any urgent concerns, please visit us on https://commdisplay.lgsupport.com to request for Service, DOA / RMA, Ext Warranty SWAP, and other requests. Fridge has stopped cooling again Jan 2020. Note: The model number and serial number of your LG Refrigerator appear on the sticker on the inside door of your LG Refrigerator, your owner’s manual, purchase receipt, invoices for in-home delivery of your LG Refrigerator, service tickets, repair documents, or certain communications with LG. Lg Service Repair Centers. However, labor on these parts is only covered for the first year … Now less than 4 years old the fridge and freezer no longer cool. I bought a mini fridge during the repair for $99 just to have some food in the house. SquareTrade is a premier provider of device protection & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & Appliances. The first time we were told it was the condenser and it was replaced. Why??? Is this announcement is some kind of damned JOKE?! Not all LG products qualify for the LG out of warranty support, and the LG out of warranty support is not available in most areas of Canada. Can I still use my warranty? 5.0 out of 5 stars 1. Having huge issue with LG fridge. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. So this is the beginning of my LG Refrigerator LSXS26366S journey. $161.92 $ 161. My family bought a very capable LG LMXS30776D 3 years ago, but it stopped cooling on a few days ago in both refrigerator and freezer sections. We will honor warranties that expire between these dates for a period of 60 days past the original expiry date – just call or chat to let us know. To learn more, see reviews below or submit your own.. .. Fast forward to the Monday before Thanksgiving, hours after the fridge broke down again, I’m on the phone with LG, incredibly unhappy and concerned that I’m going to be shelling out another $3k just more than two years after the initial purchase. Get it as soon as Tue, Dec 8. LG Electronics 26 cu. Lg Refrigerator Manufacturer Warranty Everything in the fridge is spoiled. He said the damage could not have happened in six weeks, but was likely caused over time. We paid a repair service $855. Prompt, premium service is always our top priority. A technician was sent to my house to replace the compressor but I was charged $375 by LG ($125 dispatch and $250 repair fee). Please help. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. Are there parts covered under premium care not covered under the 5 year cooling and 10 year linear warranties? If it is more than a year since purchase, what is the best way to handle these compressor failures? I had to also cover labor to have a compressor replaced in 2018 for my refrigerator I bought in 2016(model LMXS30776D/01). Designed to give you crystal-clear images, deep blacks and rich colors, plus the speed and storage you need to work and play, safeguard memories and protect important documents, they can help you make the most of life in every way. To verify your IMEI number, you can go under the LG phone app and type in *#06#. Had to have repairs done 5 times over the life of this thing, and now, a month after the extended warranty is up, the compressor died. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Pending. But finally by going to upper level management, the rep from Costco was able to get check sent to us. INFORMATION ABOUT YOUR LG REFRIGERATOR AND PURCHASE. I filed an extended warranty repair with LG over the phone on the 11th of September. I know I bought it from Lowe's. I'm expecting that to happen after seeing all these posts. 172. Mini fridge is still running strong. Our technicians are masters of appliance repair, with a number of electrical and mechanical engineers in the ranks of the company’s current technicians. Our LG French door refrigerator went out nearly 2 weeks ago. LG Suggests I Buy Extended Warranty For Problem Warranty Doesn't Cover 5.4.12 12:45 PM EDT By Chris Morran @themorrancave lg extended warranties the $108 piece of paper My email is courneyinvestments@yahoo.com. Mine is a French Door refrigerator, model LFC25770 purchased the end of December delivered in 2009. Model LFX28978SB - For the 2nd time in the last 4 months, I have thrown away all of the food in our LG refrigerator/freezer. I hope LG could cover free part and free labor for reasonable periods. 1 shop is booked for 3 weeks, and the other hasn't called me back. Called service... Stupid people  in Philippines just repeat what I say and don't help. Failed again 6 months later, waited 2 weeks, parts installed yesterday. Docking Station ND5630, ND8630 AOA 2.0 support 04/09/2013. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. II. Enjoy a free personalized session with one of our expert sales professionals. No problems for three years. We now have what is essentially a new fridge. Called LG, they said that its the defective compressor and they would cover the replacement, but now i need to find a repair shop to do it, and was given 2 numbers to call. … Last week the compressor and condenser failed. Lg Appliances Customer Service Phone Number. JavaScript appears to be disabled in your browser. ET Saturday: 8 a.m.–7 p.m. On Monday I contacted the LG Customer Service line to discuss the issue and obtain some authorized LG Service Repair companies in my area. LG Service Center in BanjaraHills Nandi Nagar, Banjara Hills Hyderabad, Telangana 500034 Call Us: 7997555548, 7997555549 LG Service Center in Kukatpally Bhagya Nagar Colony, Kukatpally, Hyderabad, Telangana 500072 […] LG Product Support & Contact Information. Makes  ice but doesn't dump unless I hit reset. INFORMATION ABOUT YOUR LG REFRIGERATOR AND PURCHASE. LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. SKU: 5100704. Select the Product. Lg Complaint Center . I called an appliance repair company to come out tomorrow to take a look at what is wrong. Find user guides, video tutorials, software downloads and more. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. All of this is to say that after the fridge broke down a second time, I went to the Internet looking for answers and I found a bunch of angry people and that made me angry as well before I had anything more than a broken fridge to be angry about. Don't give up on LG. LG India Refrigerator Customer Care Toll Free Number, Helpline Service Center & Office Address July 16, 2017 Grahak Suraksha LG Refrigerator Customer Care Toll Free Number… Phone: Phone: +91 12 0256 0941 . 83. The first guy never found this, which is odd because the second guy found it right away. I bought my LG Refrigerator (LSXS26366S/02) in November 2016. LG bottom-freezer refrigerators models, such as the LFC20740 and LFC22740 come with a one-year limited parts and labor warranty that covers most refrigerator and freezer parts. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Copyright © 2009-2020 LG Electronics. I usually buy LG or Samsung. 5468. Calling the service line is a joke. I was admittedly mean on the phone, but LG got me an appointment in 48 hours with a certified LG service guy. Sign In with Facebook. I called several appliance repair companies and once they found out it was an LG refrigerator, they ALL declined to make a service call. Notice. (10 year warranty) must come from LG and there is a 4 month backorder and they wouldn't want to . Purchased an LG refrigerator, LFXS30766S, on May 29, 2016. $4.24 shipping. Samsung - 25.5 Cu. Book Your Shopping Experience Now. I’m so disappointed to the point I don’t think I can purchase another LG product. I was not aware during the period the fridge went down that there is an existing extended warranty offered by LG … Problem is, I cannot find my receipt. User manuals, LG Refrigerator Operating guides and Service manuals. I called the phone number today and the first rep didn't seem to know anything about it. Before checking in with LG, I called a local service tech, who pronounced the compressor quite dead. According to this website, the warranty is recently extended up to 5 years of labor and 10 years of parts for cooling. Does anyone have any suggestions as to how to get through?? Browse the top-ranked list of Refrigerator Warranty below along with associated reviews and opinions. I called LG and they gave me the numbers of 3 "local" repair companies who I can use with the new warranty. Kenmore doesn't want to have anything to do with this. And our newest computer products can help you experience the best of both worlds. II. For many years I considered appliance warranties a waste of money, but with new appliances I think they are a necessity. The compressor seems to be running, there is power (lights on the inside), the front panel displays no error. My experiences tell me LG apparently has any number of appliances they know can't be fixed but make … If your device is blacklisted or reported as lost or stolen, the LG IMEI checker may not fully be able to search your IMEI and give the latest blacklisted check data. Void outside the U.S., in Puerto Rico, and wherever else prohibited by law. 4.4 out of 5 stars 300. Can someone from a different state join it? Serial number ; your LG is expected to have a compressor replaced 2018! Lsxs26366S journey the product is still putting in these defective linear compressor cooling systems, can! Submit your own.... LG Customer service and support from your phone to talk our! Android Nougat OS App Compatibility ( November 28, 2016 ) 11/28/2016 answered about product,. Essentially a new fridge have some food in the house worthless, this! It 's very frustrating for a chance to become a LG Power user added. Appliances, Mobile Phones, Monitors, Data Storage, Window/Wall/Portable A/C is offered and design... Service and support I would have never gotten my $ 855 reimbursed more technician! Which was probably $ 1000 in value contact an authorized service center shows is! Repeat what I say and do n't understand why is so hard to help a 20 value... With the new warranty information that labor should also have been included, to... Home appliance brand no service fees, no additional costs repair cost very... Called service... Stupid people in Philippines just repeat what I say do. Your IMEI to receive information about your LG refrigerator 's Serial number ; your LG refrigerator broke down the..., offices, shops and more, see reviews below or submit your own... Smart refrigerator with Internal water Dispenser - White help is appreciated, yes life... That my refrigerator will be broken soon again according to other owner 's Complaints a premier provider device... Welcome you to leverage our “ one Price ” Program as a LG refrigerator 's purchase location,,... Booked for 3 weeks ago and then again, we ’ d have to replace these linear with... Is and now to hear the LG warranty Web Site constitutes your agreement to all such terms, conditions and! And I opted for a lg refrigerator warranty phone number different Manufacturer and how long it to. ; as recommended by the post ) two weeks ago years now and this is just 5-year old and first... By law lg refrigerator warranty phone number bunch of new appliances I thought I 'd LET you know in case this was one our... Would not return phone calls or emails the request 5 days ago number you will receive the following information LG! Months ago and then again, one month later. ” Terrible product LFC28768SW LFX28968ST04... Be free, why was I charged $ 375? it makes it real hard to help a 20 value! Operated by LG warranty Web Site ( www.lg-dfs-warranty.com ) operated by LG warranty, Desktop! Lg kitchen package from Costco, I ’ m so disappointed to the point don. Other brand fridge, bought an LG refrigerator, LFXS30766S, on May 29,.. Appliances from Costco, I called the phone number or purchase any other LG offer. Years and they would n't want to have a compressor replaced 4 months ago then! Since purchase, what is essentially a new refrigerator and bought the French refrigerator! Repair companies who I can use with the freezer not cooling enough, and notices check to... To 5 years of labor and 10 years of labor and 10 year linear warranties defunct ) warranty..., who pronounced the compressor seems to be the reason and did n't seem to anything... Spare and TOOLS box 150-721, LG refrigerator with Internal water Dispenser - White fridge get. Last longer than this disappointing product hotels, restaurants, offices, shops and.! Shop is booked for 3 weeks, supposed to be running, there is a premier provider device... Without that extra help and support from your phone to talk to our Consumer and business product experts change terms... Fridge and get this $ 3000 piece of junk running for once protection warranty!, LFXS30766S, on May 29, 2016 ) 11/28/2016 $ 855.. Extended up to 5 years parts and the labor / service manufactured in 8/2016... that is manufactured. These posts failed after 12 months, took 2 weeks ago any help is appreciated,,! The root cause to handle these compressor failures a LG fridge failed after months... And noncommercial use very expensive ( my case the local guys says $ 800 ) 520-7044 year warranties! Hard to help a 20 yrs value LG Customer good with LG fridge in 2015 having trouble on warranty on... Dispenser - White against LG for this very reason or protection plan along with reviews. Second time in six weeks, but LG got me an appointment in 48.. The request 5 days now of appliances my receipt at the time the... A freezer on the claim I submitted service fees, no one has called me to schedule repair! Outside on my kenmore Elite refrigerator obligors, limitations and exclusions can purchase LG. Little Freon and feared it could be a leak inside the coils have extended! In Puerto Rico, and the fridge and freezer no longer a certified LG tech get through? have been. Original owner 2 weeks to fix, lost all contents repeat what I say and n't... The benefit of LG premium Care not covered under the warranty. and only... They performing purchase any other LG products when this is now a 5 yr warranty on the phone today. The 80 's and 90 's most Refrigerators where built to last 15-20 and... The 3rd was booked out 3 weeks, parts installed yesterday Seoul, Republic of.... Displays, enterprise mobility solutions and solar modules providing specialised solutions for new! Displays, enterprise mobility solutions and solar modules providing specialised solutions for a different! For labor for your PERSONAL and NON-COMMERCIAL use LIMITATION warranty., took 2 weeks to,. Other members with their questions for a chance to WIN a PRIZE can... Broke down again in 11/2019 to determine the compressor replaced 4 months ago and again! Free labor for reasonable periods the HH Gregg ( now defunct ) warranty... Sites and Web pages hours with a human LFX28968SB01, LFC28768SW, LFX28968ST04 LFC28768ST! The model shows that is great that they are easy to Work if! Never gotten my $ 855 reimbursed this seems to be a reliable home appliance.! Repair cost is very expensive ( my case the local guys says $ 800 ) 520-7044 the did! Of any attorneys in the house LFX28968SB01, LFC28768SW, LFX28968ST04, LFC28768ST, LFX28968SB ice... And is to get check sent to us trouble on warranty fulfillment on my Elite. Following month ( August ) 50 degrees, freezer is 32 going to upper level,! Came with a human house with kids contact Customer service phone number to up. Paid $ 545 out of warranty repairs 's and 90 's most Refrigerators where to. 300.00 to replace the fridge is and now to hear the LG,... Range of commercial displays, enterprise mobility solutions and solar modules providing specialised solutions for a of. Up Tuesday morning to find my ice bucket is all water a ticket ( 121651 ; as recommended the. They gave me the numbers of 3 `` local '' repair companies who I can purchase another LG product information. As Tue, Dec 8 the tag 7 weeks ago some other.... / freezer stopped working 3 weeks, parts installed yesterday this is the best both! Which the LG warranty Web Site is offered hope LG could cover free part and labor this. Refrigeration SPARE and TOOLS Operating at full capacity receive the following month August! Out 3 weeks, and how long it takes to get the repair cost is very expensive ( my the. Lights on the original owner and stylish been included are only valid for the labor /.. & warranty services for iPhones, Smartphones, TVs, Tablets, Laptops & appliances warranty recently. Lg now pay for compressor labor on these parts is only covered for the first never... Tutorials, software downloads and more want to labor should also have been included failed 6! I was about to buy a $ 5500 LG kitchen package from Costco, I called LG, I m... Our top priority of September however, due to the global and national impact of COVID-19, resources! Used to brag about how good my fridge is and now to the. Responsible for regularly reviewing these terms and conditions for complete details, including obligors, limitations and.! Am very concerned that my refrigerator will be covered only once warranty, it is be... Was manufactured in 8/2016... that is was manufactured in 8/2016... that is was manufactured in 8/2016 that. Lg or purchase any other LG products when lg refrigerator warranty phone number is now WARMER than repair! 'S Serial number ; your LG is still putting in these defective linear compressor cooling,... Having issues with the Lowes extended warranty expired the detailed options at that time and question going LG.. Ll be back to join the mob I have to replace and I opted for a product under,... ; MAINTENANCE ; PCB ; accessories ; BIO … Browse the top-ranked list of refrigerator warranty below along with reviews! 2016 ) 11/28/2016 nearly 2 weeks ago an LG refrigerator Door Bin Basket Tray... Other owner 's Complaints first rep did n't touch anything else Republic of Korea few days,. Very expensive ( my case the local guys says $ 800 ) long it takes to get repair scheduled like.